x888 Jurisdiction Notice

We at x888 operate a platform offering live-dealer tables, sportsbook markets, and slot games to users in jurisdictions where such services are legally permitted. This notice sets out our commitment to jurisdictional compliance and explains your responsibilities when you access our platform.

Our services are available only where applicable law permits. We do not offer our services in jurisdictions where online wagering, gaming, or sports betting is prohibited. Users are solely responsible for verifying that access to and use of x888 complies with the laws of their own jurisdiction.

Service Availability and Account Eligibility

When you create an account on x888, you confirm that you are accessing our platform from a jurisdiction where our services are lawful. We do not deliberately market to or accept customers from jurisdictions where online gaming is prohibited. However, enforcement of gaming laws varies by region, and we rely on users to self-certify their location and legal eligibility.

If you reside in a jurisdiction where x888 services are restricted, you must not create an account or use our platform. We reserve the right to suspend or close any account if we become aware that the user is located in a restricted jurisdiction, or if local law requires us to do so.

What we ask of you

Confirm that you are of legal age to gamble in your jurisdiction.
Verify that online wagering is lawful where you live or where you are accessing x888 from.
Provide accurate personal and identity information during account opening.
Comply with all applicable laws in your jurisdiction regarding gaming and financial transactions.

Important: x888 does not claim to be licensed in any specific country. Our platform operates under the legal framework of the jurisdiction in which we are incorporated. Users access x888 at their own legal risk and must comply with all local regulations.

Our Legal Commitments and Your Privacy

We handle your personal data—name, identity documents, payment information, and account history—according to our privacy policy and applicable data protection standards. When you submit documents for identity verification during account opening, we encrypt and securely store those files. Our team accesses them only to complete your KYC (Know Your Customer) verification, which may take up to one business day.

If x888 is required by local law enforcement or a court order to disclose your information, we will do so to the extent required by law. We will not voluntarily share your data with third parties for marketing or profiling purposes. You can contact our support team with questions about what data we hold or how we use it.

Payment and Withdrawal Responsibility

We accept deposits via several local payment methods including DANA, e-wallet, mobile banking, local payment, and bank transfers (online payment, e-wallet, mobile banking, local payment). When you deposit funds, you confirm that the payment method belongs to you and that the funds are lawfully obtained. Withdrawals are processed to the same account from which the original deposit came, to prevent money laundering.

We do not assume responsibility for payment delays caused by your bank or payment provider. Typical withdrawal processing on our end takes one to three business days from the time you submit your request. Some banks may add additional processing time. If a withdrawal is delayed beyond five business days, contact our support team with your transaction ID.

Local Holidays and Support Windows

Our support team is available during standard business hours in our operating timezone. During local public holidays such as Idul Fitri, Idul Adha, Imlek, or Nyepi, response times may be extended. Major sporting events like Liga 1, Piala Indonesia, and Piala AFF may also see higher support volume. We aim to respond to account and payment inquiries within four hours during business hours, and within two business days for general questions.

Legal Inquiries and Disputes

If you have a legal question or wish to file a complaint about x888, you may contact our legal team via email or in-app support. We will log your inquiry and provide a ticket number for tracking. Disputes are handled in accordance with our terms of service and applicable law. Users in certain jurisdictions may have access to local dispute resolution procedures; we will cooperate with those processes as required by law.

Summary of Your Responsibilities

Using x888 means you accept that you are responsible for knowing and following the laws of your own jurisdiction. We provide a platform for live-dealer gaming, sportsbook betting on events including Liga 1 and international football, slot games, and esports markets. Our role is to operate fairly and securely. Your role is to verify legal access, provide truthful information, and conduct yourself in compliance with local law.

If your jurisdiction's law changes or if you move to a new location where x888 services are prohibited, you must stop using the platform and request account closure. We will work with you to return any remaining balance subject to local regulatory requirements.

For further questions about this notice or our legal position, please reach out to our support team. We are available in English and Indonesian, and we aim to respond within standard business hours.